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A man is holding a heart in his hands in front of a tree.

Left to Right: Greg Langeland, Vice President of Langeland Family Funeral Homes Burial & Cremation Services & Ashley Fort Nursing Assistant, Centrica Care Navigators and Dana Naumann, Bereavement Care Coordinator, Langeland Family Funeral Homes Burial & Cremation Services.

December 2020

Matt Gross

Registered Nurse - Hospice Care Of Southwest Michigan

Matt was nominated for the Hospice Caregiver Award by three separate individuals for the care of their family members: Joanne Brown & Kathy VanGoeye; Lisa Butcher; and Robyn Killips.

Matt Gross Registered Nurse at Hospice Care of Southwest Michigan received the Hospice Caregiver Award for December while social distancing. 


Shelby Herendeen, a Langelands Licensed Funeral Director/Fourth Generation Family Employee and Dana Naumann, Bereavement Care Coordinator presented the award to Matt outside in the presence of some of his coworkers.


Thank you Matt for all you do as an exceptional Caregiver and we especially recognize how you are going above and beyond during the current pandemic.


Matt received 
The Crystal Heart Award and a gift card to be used for whatever he would like.

From the moment we met Matt, we noticed his calm and professional demeanor. We appreciated his clarity and thoughtfulness in helping us make decisions. His kind and gentle in approach in caring for our mom and the way he met her where she was each day was comforting to all of us. We can never thank him enough for helping us navigate through this difficult time. Our mom was in Assisted Living at the Vineyards during her hospice case. He was well received by the workers at Vineyards and they readily took his lead. Matt has a definite calling to this profession and it shows. Thank you Hospice of Southwest Michigan for sharing Matt with us and thank you Langelands for giving us the opportunity to nominate Matt!

- Joanne Brown & Kathy VanGoeye


This was our first experience with hospice and words cannot express how thankful we are that Matt was there by our side. My mom was in an assisted living facility and due to Covid we had not been able to see her since March. She had a couple of falls and was not eating, the assisted living facility recommended that we call hospice to help her with some of her health issues. We signed papers with hospice the afternoon of Friday 9/25 and Matt visited my mom the morning of Monday 9/28. By noon on that day she had a new bed and a shower seat, by the end of the week she had a new wheelchair. Matt was in contact with me and made me feel very comfortable with texting him at any time that I had any questions. Unfortunately my mom was not well and he had said she had maybe a few weeks to a month left to live unless she started to eat. As the days moved by I could tell by just my window visits with my mom that she was failing fast. I had texted Matt early the morning of Monday 10/5 as I had seen a change in just the few days over the weekend. He called me later that day and worked with the facility so that we were able to get into my mom's room and be by her side. Unfortunately she passed away on Wednesday 10/7 but without Matt's support we would not have been able to be by her side for her last days. I will be forever be grateful to him as I would have struggled knowing that I was not there for her. Matt was straight up on her condition, told us what to expect and was spot on. His professionalism, poise and sympathy at the end were top notch. Hospice of Southwest Michigan, you are lucky to have Matt as part of your staff. THANK YOU Matt for caring for my mom during her last days, there are not enough words to express our gratitude. God Bless all of our hospice workers.

-Lisa Butcher


Matt was truly amazing. He was very compassionate and encouraging, giving us opinions and walking us thru the many stages my mom went thru. He was gentle yet very honest with us. He laughed with us and cried with us. I truly felt he loved my mom and treated her with so much care and compassion. He felt like a part of our family and we miss him!

-Robyn Killips

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